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Laptop went missing en route last Saturday: advice please

Posted: Wed Jan 27, 2021 10:57am
0 replies42 views1 member subscribed
Lucy66

Posts: 2

Location: Costa Teguise

Joined: 27 Jan 2021

Hello all and thanks so much for this forum. 

My man is over 70 and we therefore decided to spend the winter in the Canaries. We have kept a very low profile. We are both writers. We are spending the next couple of months here in Costa Teguise. However en route here from Gran Canaria, his laptop went missing. The only place it was out of our sight was at the security gate in GC airport. We travelled on Saturday, took the weekend off to look walk (we're both writers) and then got up early on Monday to work which was when we noticed. 

We immediately contacted Lost and Found in GC airport, and after some time, received the news that the laptop has not been found. We have been over every move and there is simply no other place that it could have gone missing. Very few people were at the airport. We want to return to the airport and ask to look at CCTV. Does anyone know our rights? He has lost his entire book that he has worked on for years. We're not expecting sympathy. We know there is a lot of suffering around. But we would like to make sure we have explored every avenue. 

Best thoughts, 

Lucy

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