How to cancel Movistar wifi - Broadband Internet, Wifi, Phone and TV in Playa Blanca - Playa Blanca forum - Lanzarote forum in the Canary Islands province of Spain

Join the Playa Blanca forum

Join the Playa Blanca forumMy name's Alex and this is my website all about Playa Blanca in Spain. Register now for free to talk about Broadband Internet, Wifi, Phone and TV in Playa Blanca and much more!

How to cancel Movistar wifi

Posted: Tue Jan 26, 2021 11:47am
2 replies56 views2 members subscribed
Elaine57

Posts: 6

Location: Playa Blanca

Joined: 18 Nov 2019

I am currently in UK and would like to cancel the WiFi contract I took out with Movistar some years ago. I have tried phoning several Movistar shops in Arrecife but no one speaks English. The email address [email protected] does not work and they do not appear to have a call centre, only a "virtual assistant" ( who does not like the word cancel!!) I have registered on Movistars website but do not see how i can access my account to cancel the contract. Any suggestions would be very greatfully received.

Elaine 

M

Posted: Sun Jan 31, 2021 12:53pm

M

Posts: 14

5 helpful points

Location: Tias

Joined: 6 Dec 2018

Posted: Sun Jan 31, 2021 12:53pm

Movistar are a nightmare we had issues with it not working contacted through web site and numerous calls even went to a couple of shops with spanish  person to do the talking, still it was a waste of time we ended up moving our tv and internet to a local  person who cancelled everything and now she supplies the internet its still movistar but any issue she deals with it 

Elaine57

Posted: Sun Jan 31, 2021 1:29pm

Elaine57

Original Poster

Posts: 6

Location: Playa Blanca

Joined: 18 Nov 2019

Posted: Sun Jan 31, 2021 1:29pm

M wrote on Sun Jan 31, 2021 12:53pm:

Movistar are a nightmare we had issues with it not working contacted through web site and numerous calls even went to a couple of shops with spanish  person to do the talking, still it was a waste of time we ended up moving our tv and internet to a local  person who cancelled everything...

... and now she supplies the internet its still movistar but any issue she deals with it 

Thank you very much for replying..I certainly feel as if I am going round in circles, particularly difficult as we are trying to cancel from the UK. Can I  ask who you moved to?

Sign up for free or login to reply to this topic

Want to reply to this topic? Login or register for free to post your message:

Find more Broadband Internet, Wifi, Phone and TV topics from a particular area:


Register for free!

Login to your account

Advertise your business here
Advertise your property
Help with my computer