Our WIFI is down since 26th June

Hi

Be careful as they did the same to us however we thought they just disconnected us for no reason as our original connection was through a representative who since left the island and when you call noone speaks  English at masmovil. Before anyone disagrees yes I should speak Spainish however not at present.

I had to find another provider and then they send my account to debt collection. I paid this bill and they didn’t match the Payment and continue to increase and place more penalties. I still continue to email them and got on their message app since Feb to try to resolve this and still no call from them to resolve. Nightmare.

Terminate your contract I would recommend and find a realisable provider. I would recommend lobster, great to deal with.

Hope this helps.